Guest Relations Officer Jobs in Karachi 2026 | Cala Restaurant (Female)
Cala Restaurant, a fine-dining restaurant in Karachi, is looking for a female Guest Relations Officer to welcome guests, manage reservations and seating, and resolve feedback and complaints professionally.
Job Details
| Employer | Cala Restaurant |
| Location | Karachi, Pakistan |
| Post | Guest Relations Officer (GRO) |
| Positions | 1 |
| Job Type | Full-time / Permanent |
| Gender | Female |
| Experience | Minimum 1 year in hospitality |
| Posted | 3 November 2026 |
| Last Date | 14 November 2026 |
Salary is not stated in the advertisement – ask the employer at interview.
Requirements
- At least 1 year of hospitality / restaurant front-of-house experience
- Excellent communication and interpersonal skills
- Calm, professional complaint handling and problem solving
- Comfortable with reservation, CRM or hospitality management systems
- Strong grooming, etiquette and attention to detail
Responsibilities
- Greet guests and give personalised, professional service
- Handle guest feedback, complaints and special requests promptly
- Manage reservations, seating, table turnover and service flow
- Coordinate with hosts, service staff, kitchen and management
- Uphold service standards – table service, grooming, etiquette, menu knowledge
- Manage special occasions and events smoothly
- Track guest preferences in CRM / hospitality systems
How to Apply
Apply online on Rozee.pk through the original job ad before 14 November 2026: https://www.rozee.pk/cala-restaurant-guest-relations-officer-karachi-jobs-1907406
Source verified: Re-checked live on 5 November 2026 (Apply Before: 14 November 2026).
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